Help & Support
Answers for setting up Wander List, planning trips, managing favorites, your profile, and search. If you can't find what you need, visit Contact Us.
Getting Started with Wander List
This page tells you how to set up Wander List the first time you open it.
Step 1: Add an item you always pack
When you open the app for the first time, the app asks for one item that you always pack.
- Type the name of the item. For example, type “Toothbrush” or “Phone charger”.
- Select Continue.
You must type an item name before you can continue.
Step 2: Select your activities
The app asks you to select the activities you do on trips. Examples are “Hiking”, “Business”, and “Beach”.
- Select each activity that applies to you. Click the “+” button to add different activities.
- Select Continue.
You must select at least one activity before you can continue.
What happens next
After you finish these steps, the app opens the Trips page. You can now create a trip, view your favorites, or change your profile.
Trips
This page tells you how to create a trip and manage its packing list.
Create a trip
- Go to the Trips page.
- Select Add trip.
- Type the destination.
- Select the departure date.
- Select the modes of transport. You can select more than one: airplane, car, ferry, or train.
- Select the activities for this trip.
- Select Save.
If you have not signed in, the app asks you to sign up before you save a new trip.
If you have reached your trip limit, the app shows an offer to upgrade your plan. Select an option to continue, or cancel and edit an existing trip instead.
Note: You can always edit an existing trip. Only new trips can require sign-up or an upgrade.
How the app builds your packing list
When you save a new trip, the app creates a packing list for you from your Favorites and the activities you selected. The app suggests items based on your destination, dates, and activities. A sparkle icon marks each suggested item.
Manage your packing list
Your packing list groups items by category, such as “Clothing” and “Toiletries”.
- To mark an item as packed, select its checkbox.
- To add an item, select Add item in a category.
- To add a new category, select Add category.
- To rename a category, select it and type a new name.
- To delete a category or an item, swipe it and select Delete.
- To save an item to your Favorites, swipe it and select the star icon. You cannot star an item that is already a favorite.
Track item weight
If your trip includes the “Backpacking” activity, the app shows weight fields for each item.
- Swipe an item.
- Select Edit weight.
- Type the weight in pounds, ounces, or kilograms.
- Select Save.
The app shows a weight total for each category and for the whole trip.
Delete a trip
- Go to the Trips page.
- On iOS, select and hold the trip, or on web, select the ellipsis menu.
- Select Delete.
Note: The app removes trips from the list 4 days after the departure date. The app deletes old trips automatically 180 days after the departure date.
Favorites
Favorites are packing items that you save for reuse across multiple trips.
Add an item to Favorites
You can add an item to Favorites in three ways.
Way 1: Create a new item
- Go to the Favorites page.
- Select New item.
- Type the item name.
- Select a category.
- Optional: type a weight,
- Select “Add to all new trips” or select activity tags to include it only on trips with those activities.
- Select Save.
Way 2: Import a list of items
Use this method to add many items at one time.
- Go to the Favorites page.
- Select Import.
- Paste your list of items into the text box, transcribe using your microphone, or type in multiple items.
- Select Import.
Rules for your pasted list:
- Start a category name with a “#” or with bold text. For example:
**Toiletries**. - List items below the category name, one item per line.
- You can start each item with a dash, a star, a bullet, or a number. The app removes these marks.
- If an item has no category above it, the app puts it in the “Other” category.
- If an item name matches a favorite you already have, the app skips it.
Way 3: Star an item from a trip
- Go to a trip packing list.
- Swipe-left on the item.
- Select the star icon.
You cannot star an item that is already in your Favorites.
Manage your Favorites
Each favorite item has a menu with these options:
- Add to trip — Select a trip. The app adds a copy of the item to that trip’s packing list.
- Edit weight — Type a new weight and select Save.
- Delete — Remove the item from your Favorites.
Note: When you add a favorite to a trip, the app copies the item. If you later edit or delete the favorite, the copy in the trip does not change.
Profile
The Profile page shows your account, your plan, and your app settings.
Account
- If you are signed in, the page shows your email. Select Sign out to sign out.
- If you are a guest, the page shows Sign up and Log in options.
Plan
The Plan section shows your trial status, your credits, or your subscription status.
- Select Add Trips to see subscription or one-time purchase options.
- Select Manage to open your billing settings.
Preferences
- My Activities — Select this link to add, edit, or delete your activities.
- My Categories — Select this link to add, edit, or delete your packing categories.
- Gender, Home Country, Weight Units — Select each field to change its value.
- Show weight for all favorites — Turn this on to show weight on every favorite item.
- Theme — Select a color theme for the app.
- Appearance — Select Automatic, Light, or Dark.
Smart Recommendations
- Weather suggestions — The app suggests items based on the weather at your destination.
- Destination suggestions — The app suggests items based on your destination.
- Legal and cultural issues — The app warns you about local rules and customs.
Delete your account
Warning: This action removes your account and your data. You cannot undo this action.
- Go to the Profile page.
- Select Delete my account.
- Read the warning. If you have an active subscription or trip credits, the warning tells you that you will lose this information.
- Select Delete to confirm, or select Cancel to stop.
After you delete your account, the app signs you out and removes your data from this device and our systems.
Search
Use Search to find a trip, a trip item, or a favorite item.
Run a search
- Select the Search tab.
- Type a word or a name in the search box.
The app shows results in three groups: Trips, In trips, and Favorites.
- Trips — Trips whose destination matches your search text.
- In trips — Packing items inside your trips whose name matches your search text.
- Favorites — Favorite items whose name matches your search text.
Search is not case-sensitive. For example, a search for “shoes” also finds “Shoes”.
Act on a search result
- Select a trip result to open that trip.
- Select the checkbox on a trip-item result to mark it packed or not packed.
- Select the star icon on a trip-item result to add it to your Favorites.
- Select the delete icon on a trip-item result to remove it from the trip.
- Select a favorite result to open and edit that item.