Help & Support

Answers for setting up Wander List, planning trips, managing favorites, your profile, and search. If you can't find what you need, visit Contact Us.

Getting Started with Wander List

This page tells you how to set up Wander List the first time you open it.

Step 1: Add an item you always pack

When you open the app for the first time, the app asks for one item that you always pack.

  1. Type the name of the item. For example, type “Toothbrush” or “Phone charger”.
  2. Select Continue.

You must type an item name before you can continue.

Step 2: Select your activities

The app asks you to select the activities you do on trips. Examples are “Hiking”, “Business”, and “Beach”.

  1. Select each activity that applies to you. Click the “+” button to add different activities.
  2. Select Continue.

You must select at least one activity before you can continue.

What happens next

After you finish these steps, the app opens the Trips page. You can now create a trip, view your favorites, or change your profile.

Trips

This page tells you how to create a trip and manage its packing list.

Create a trip

  1. Go to the Trips page.
  2. Select Add trip.
  3. Type the destination.
  4. Select the departure date.
  5. Select the modes of transport. You can select more than one: airplane, car, ferry, or train.
  6. Select the activities for this trip.
  7. Select Save.

If you have not signed in, the app asks you to sign up before you save a new trip.

If you have reached your trip limit, the app shows an offer to upgrade your plan. Select an option to continue, or cancel and edit an existing trip instead.

Note: You can always edit an existing trip. Only new trips can require sign-up or an upgrade.

How the app builds your packing list

When you save a new trip, the app creates a packing list for you from your Favorites and the activities you selected. The app suggests items based on your destination, dates, and activities. A sparkle icon marks each suggested item.

Manage your packing list

Your packing list groups items by category, such as “Clothing” and “Toiletries”.

Track item weight

If your trip includes the “Backpacking” activity, the app shows weight fields for each item.

  1. Swipe an item.
  2. Select Edit weight.
  3. Type the weight in pounds, ounces, or kilograms.
  4. Select Save.

The app shows a weight total for each category and for the whole trip.

Delete a trip

  1. Go to the Trips page.
  2. On iOS, select and hold the trip, or on web, select the ellipsis menu.
  3. Select Delete.

Note: The app removes trips from the list 4 days after the departure date. The app deletes old trips automatically 180 days after the departure date.

Favorites

Favorites are packing items that you save for reuse across multiple trips.

Add an item to Favorites

You can add an item to Favorites in three ways.

Way 1: Create a new item

  1. Go to the Favorites page.
  2. Select New item.
  3. Type the item name.
  4. Select a category.
  5. Optional: type a weight,
  6. Select “Add to all new trips” or select activity tags to include it only on trips with those activities.
  7. Select Save.

Way 2: Import a list of items

Use this method to add many items at one time.

  1. Go to the Favorites page.
  2. Select Import.
  3. Paste your list of items into the text box, transcribe using your microphone, or type in multiple items.
  4. Select Import.

Rules for your pasted list:

Way 3: Star an item from a trip

  1. Go to a trip packing list.
  2. Swipe-left on the item.
  3. Select the star icon.

You cannot star an item that is already in your Favorites.

Manage your Favorites

Each favorite item has a menu with these options:

Note: When you add a favorite to a trip, the app copies the item. If you later edit or delete the favorite, the copy in the trip does not change.

Profile

The Profile page shows your account, your plan, and your app settings.

Account

Plan

The Plan section shows your trial status, your credits, or your subscription status.

Preferences

Smart Recommendations

Delete your account

Warning: This action removes your account and your data. You cannot undo this action.

  1. Go to the Profile page.
  2. Select Delete my account.
  3. Read the warning. If you have an active subscription or trip credits, the warning tells you that you will lose this information.
  4. Select Delete to confirm, or select Cancel to stop.

After you delete your account, the app signs you out and removes your data from this device and our systems.